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Terms of Use

Please review the terms governing your use of Ask Patricia.

Last Updated: October 2, 2026

These Terms of Use (“Terms”) govern your access to and use of the website located at askpatricia.info (the “Site”), owned and operated by Ask Patricia, LLC, a Michigan limited liability company (“Company”, “we”, “us”, or “our”) that are intended for use by consumers and which include personalized information and services made available to users of the Site such as email communications, accident intake, support, referral to attorneys and healthcare providers and consulting website (collectively, the “Services”). The terms “you” and “your” refer to each individual or entity that accesses or uses the Site.

By using this Site or the Services, you agree to these Terms. If you do not agree to all of these Terms, our Privacy Policy and Text Messaging Terms & Conditions (collectively, “Site Documents’), incorporated herein by reference, do not use this Site or our Services. By accessing the Site or using our Services, you consent to Company’s collection, use, and disclosure of your information as described in the Privacy Policy.

If you are accessing or using the Site or Services on behalf of an entity, you represent and warrant that you have the authority to bind such entity to these Terms and that the entity agrees to be bound by these Terms.

Company may revise and update our Site Documents at any time. Your continued access to the Site or use of our Services following the posting of any changes to any Site Documents will mean you accept those changes. It is your responsibility to review the Site Documents periodically.

1. License

The material contained on the Site or the Services, including but not limited to text, graphics, and other items or information created by Company or provided by Company’s licensors or suppliers (collectively, “Content”) are protected by copyright laws in the United States and foreign countries.

Subject to your compliance with these Terms, Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Site solely for your personal, non-commercial use. This license does not include any right to: (a) resell or make any commercial use of the Site or its content; (b) collect or use any product listings, descriptions, or prices; (c) make any derivative use of the Site or its content; or (d) download or copy account information for the benefit of any third party.

Title to and ownership of the Content remain with the Company or its licensors or suppliers (collectively, “Affiliates”), as applicable. Company or Affiliates may change or terminate Content without prior notice, in Company’s sole discretion. Any additional requirements or rules for the use of software, the Services or certain areas of the Site maybe be included elsewhere on the Site or the Services and are incorporated herein by reference. All rights not expressly granted herein are reserved to Company or its Affiliates, as applicable.

Any use of the Content not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and/or other applicable laws. This license is automatically revoked if you violate any of these Terms. Company may revoke this license at any time, for any reason or no reason, in its sole discretion.

Ask Patricia, LLC, Ask Patricia, LLC logos, and all related names, logos, product and service names, designs, and slogans are trademarks of Company or its Affiliates (collectively, the “Marks”). You must not use such Marks without the prior written permission of Company. All other names, logos, product and service names, designs, and slogans on the Site are the trademarks of their respective owners.

2. Prohibited Conduct & Acceptable Use

You agree not to engage in any of the following prohibited activities in connection with your use of or access to the Site, Services or Content:

  • Use the Site for any purpose that is unlawful or prohibited by these Terms, or that violates any applicable local, state, national, or international law or regulation;
  • Use the Site in any manner that could damage, disable, overburden, or impair any Company server, or any network(s) connected to any Company server, or interfere with any other party’s use and enjoyment of the Site;
  • Attempt to gain unauthorized access to any portion of the Site, other accounts, computer systems, or networks connected to any Company server, through hacking, password mining, or any other means;
  • Use any robot, spider, scraper, crawler, or other automated means to access the Site or to collect, extract, or harvest data from the Site for any purpose without Company’s express prior written consent;
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying ideas, algorithms, or structure of any portion of the Site;
  • Modify, adapt, translate, or create derivative works based on the Site or any content thereon, except as expressly authorized by Company;
  • Remove, alter, or obscure any copyright, trademark, or other proprietary rights notice on the Site or any content thereon;
  • Upload, transmit, or distribute any computer viruses, worms, Trojan horses, or other malicious code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software, hardware, or telecommunications equipment;
  • Upload, post, transmit, or otherwise make available any content that is infringing, defamatory, obscene, harassing, threatening, abusive, hateful, or otherwise objectionable;
  • Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with any person or entity;
  • Use the Site to send unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of solicitation;
  • Circumvent, disable, or otherwise interfere with any security-related features of the Site, including features that prevent or restrict use or copying of any content or that enforce limitations on use of the Site; or
  • Assist, encourage, or enable any third party to do any of the foregoing.

Company reserves the right to investigate and take appropriate legal action against any person who, in Company’s sole discretion, violates this section, including without limitation removing offending content, suspending or terminating the account of such violators, and reporting such activity to law enforcement authorities.

3. Children or Minors

The Site is not intended or designed to attract, be used by or accessed by children under the age of 18. We do not collect personal information from any person we actually know is under the age of 18. A parent or guardian may use or access the Site, Services or Content on a child’s behalf only by representing and warranting that that parent or guardian: (a) are at least 18 years of age or the age of majority in your jurisdiction; (b) have the legal capacity to enter into a binding agreement; (c) are not prohibited from accessing or using the Site under any applicable law, regulation, or order; (d) are providing accurate and complete information when using or accessing the Site, Services or Content on a child’s behalf and keeping said information secure; and (e) assumes full responsibility for the interpretation and use of any information or referrals provided through the Site or the Services for the child.

4. Third-Party Links and Content

The Site may contain links to third-party websites, services, or resources that are not owned or controlled by Company. Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. The inclusion of any link does not imply endorsement, approval, or recommendation by Company.

You acknowledge and agree that Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of or reliance on any content, goods, or services available on or through any such third-party websites or services. Company strongly encourages you to read the terms of use and privacy policies of any third-party websites or services that you visit.

5. Electronic Communications and Consent

Electronic communications that are sent to you are governed by these Terms and our Text Messaging Tems & Conditions. By using the Site or providing your email address, mobile phone number or other contact information to Company, you consent to receive electronic communications from Company. You agree that all agreements, notices, disclosures, and other communications that Company provides to you electronically – via email, by posting on the Site, or by other electronic means – satisfy any legal requirement that such communications be in writing.

You agree that Company may send you communications regarding the Site, your contact with the Site, and promotional offers, and that such communications may be sent via email, push notification (SMS/A2P), or posting on the Site. Refer to the Text Messaging Tems & Conditions for more details. You may opt out of promotional communications at any time by following the unsubscribe instructions in any such communication or by contacting Company at inquiries@askpatricia.info.

6. Disclaimers and Limitations of Liability

THE SITE AND ALL CONTENT, MATERIALS, INFORMATION, SERVICES, AND PRODUCTS AVAILABLE THROUGH THE SITE, INCLUDING WITHOUT LIMITATION SOFTWARE, TEXT, GRAPHICS, AND LINKS, ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. COMPANY DOES NOT WARRANT THAT: (A) THE SITE WILL MEET YOUR REQUIREMENTS; (B) THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE CONTENT, SOFTWARE, LINKS, COMMUNICATIONS OR RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE OR SERVICES WILL BE ACCURATE, COMPLETE, RELIABLE, CURRENT OR TIMELY; (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL OBTAINED BY YOU THROUGH THE SITE WILL MEET YOUR EXPECTATIONS; OR (E) ANY ERRORS IN THE SITE, SERVICES OR THE CONTENT WILL BE CORRECTED.

THE SITE, SERVICES AND ANY CONTENT ACCESSED THROUGH THE SITE IS ACCESSED AT YOUR OWN RISK, AND YOU SHALL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY, INCLUDING YOUR COMPUTER SYSTEM AND ANY DEVICE YOU USE TO ACCESS THE SITE, OR ANY OTHER LOSS THAT RESULTS FROM ACCESSING SUCH CONTENT.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM COMPANY OR THROUGH OR FROM THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

The Site, Services or Content do not constitute medical advice and use of the same is not intended to substitute for or delay seeking professional medical advice, diagnosis or treatment. Company is not a provider and the Site does not automatically retain a provider for you, assess your medical condition, determine liability or guarantee that a provider will care for you or any outcome. Use of the Site, Services or Content does not create a physician-patient relationship and any information provided is not privileged.

Use of the Site, Services or Content is not legal advice and is not intended to substitute for or delay seeking legal advice. Company is not a law firm and the Site does not automatically retain an attorney for you, guarantee representation, determine liability or guarantee any outcome. Use of the Site, Services or Content does not create an attorney-client relationship and any information provided is not privileged.

Company does not recommend or endorse any specific provider, attorney or law firm. It is important that you perform your own due diligence before selecting any provider or attorney. Reliance on any information provided by Company, Company employees or Affiliates appearing on the Site or the Services is solely at your own risk.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES – EVEN IF COMPANY, ITS AFFILIATES, OR ANY THIRD PARTY MENTIONED ON THE SITE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES – ARISING OUT OF OR IN CONNECTION WITH: (A) YOUR USE, ACCESS OR MISUSE OF OR INABILITY TO USE OR ACCESS THE SITE, SERVICES OR CONTENT; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SITE; (C) ANY CONTENT OBTAINED FROM THE SITE; OR (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE OR PERSONAL INJURY), STATUTE, OR ANY OTHER LEGAL THEORY.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL, AGGREGATE LIABILITY OF COMPANY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR INABILITY TO USE THE SITE OR THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF ONE THOUSAND UNITED STATES DOLLARS ($1,000.00).

THE LIMITATIONS OF THIS SECTION SHALL APPLY NOTWITHSTANDING THE FAILURE OF THE ESSENTIAL PURPOSE OF ANY LIMITED REMEDY AND TO THE FULLEST EXTENT PERMITTED BY LAW.

Any claims arising in connection with your use of or access to the Site, Services or Content must be brought within one (1) year of the date of the event giving rise to such action. Remedies under Terms are exclusive and are limited to those expressly provided for in these Terms.

8. Indemnification

You agree to indemnify, defend, and hold harmless Company, its officers, directors, employees, agents, Affiliates, successors, and assigns (collectively, the “Indemnified Parties”) from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees and court costs) arising out of or relating to: (a) your use of or access to the Site, Services or Content; (b) any information you submit, post, or transmit through the Site; (c) your violation of these Terms; (d) your violation of any rights of any third party, including any intellectual property, privacy, or publicity rights; or (e) any violation of applicable law by you.

Company reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with Company in asserting any available defenses. You agree not to settle any matter subject to indemnification without the prior written consent of Company. This indemnification obligation shall survive termination of these Terms and your use of or access to the Site, Services or Content.

9. Governing Law and Venue

These Terms and any dispute arising out of or relating to these Terms or the Site shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict-of-law principles.

Any legal action or proceeding arising out of or relating to these Terms or the Site shall be brought exclusively in the state or federal courts located in Wayne County, Michigan. You hereby irrevocably consent to the personal jurisdiction and venue of such courts and waive any objection based on inconvenient forum or lack of jurisdiction.

10. General

These Terms are effective as of the date you first access or use the Site and shall remain in full force and effect until terminated. Company may, in its sole discretion, at any time and for any or no reason, suspend or terminate your access to all or any part of the Site, with or without notice. Any suspected fraudulent, abusive, or illegal activity may be grounds for termination of your access and may be referred to appropriate law enforcement authorities.

Upon termination, your right to use the Site will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including without limitation ownership provisions, warranty disclaimers, indemnification obligations, limitations of liability, and dispute resolution, governing law and venue provisions.

Company may assign, transfer, or delegate its rights and obligations under these Terms, in whole or in part, at any time without notice to you and without your consent, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of Company’s assets.

You may not assign, transfer, or delegate your rights or obligations under these Terms without Company’s prior written consent. Any purported assignment, transfer, or delegation in violation of this Section shall be null and void.

The section headings in these Terms are for convenience only and shall not affect the interpretation of these Terms. These Terms shall not be construed against Company by reason of Company having drafted them. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable, or if it cannot be so modified, it shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.

The failure of Company to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and Company’s failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

These Terms, together with the Privacy Policy and any other legal notices or agreements published by Company on the Site, constitute the entire agreement between you and Company with respect to the Site and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and Company with respect to the Site.

11. Contact Information

If you have any questions, concerns, or complaints regarding these Terms or the Site, please contact Company at 833-HURT-313 or inquiries@askpatricia.info.

See also our Privacy Policy and Text Messaging Terms & Conditions.

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Ask Patricia is not a law firm and does not provide legal advice. We connect accident victims with independent attorneys, medical providers, and support resources. Results are not guaranteed. Past results do not guarantee future outcomes. Contacting Ask Patricia does not create an attorney-client relationship.

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