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Privacy Policy

Learn how Ask Patricia collects, uses, and protects information.

Last Updated: October 2, 2026

This Privacy Policy (“Policy”) governs your access to and use of the website located at askpatricia.info (the “Site”), owned and operated by Ask Patricia, LLC, a Michigan limited liability company (“Company”, “we”, “us”, or “our”) that are intended for use by consumers and which include personalized information and services made available to users of the Site such as email communications, accident intake, support, referral to attorneys and healthcare providers and consulting website (collectively, the “Services”). The terms “you” and “your” refer to each individual or entity that accesses or uses the Site.

By using this Site or the Services, you agree to the Policy. If you do not agree to all of these terms and conditions, our Terms of Use and Text Messaging Terms & Conditions (collectively, “Site Documents’), incorporated herein by reference, do not use this Site or the Services. By accessing the Site or using our Services, you consent to Company’s collection, use, and disclosure of your information as described in this Policy.

If you are accessing or using the Site or Services on behalf of an entity, you represent and warrant that you have the authority to bind such entity to these Terms and that the entity agrees to be bound by these Terms.

Company may revise and update our Site Documents at any time. Your continued access to the Site or use of our Services following the posting of any changes to any Site Documents will mean you accept those changes. It is your responsibility to review the Site Documents periodically.

1. Information We Collect

We collect your personal data when you access the Site, use our Services or provide us with information through the Site or telephonic or electronic communications. We may also acquire information from external sources, including third party data brokers and aggregators. The exact information we collect depends on what you access on the Site and how you use our Services, but may include:

  • Device and browser information, including your Internet Protocol (IP) address, browser type, operating system, device identifiers, and referring URLs.
  • Geolocation data inferred from your IP address or provided by your mobile device, such as city, state and postal code. You may disable the collection and use of your geolocation data through your device settings – please refer to your device’s instructions.
  • Information about the content you have viewed, and actions taken such as (but not limited to) pages visited, click activity, ad engagement, search queries and their date and times.
  • Personal information you provide through the Site’s forms, feedback, or support requests, including your name, email address, and the content of your message.
  • Basic technical logs needed to operate and secure the system.

Even if you do not provide any personal information through the Site, we may collect information about your use of the Site and any Services through the use of cookies, web beacons and other tracking technologies (collectively, “Cookies”). Cookies are small data files assigned to your browser when you visit the Site, which enable recognition of your browser and collect and collect and store information about your access to the Site or use of the Services. We use Cookies to remember your preferences and settings, operate and secure the Site, understand how the Site is used through analytics and deliver relevant content. We may collect and store information about your interactions with unaffiliated websites through the use of Cookies for the purposes described in this Policy.

2. Children’s Privacy

The Site is not intended or designed to attract, be used by or accessed by children under the age of 18. We do not collect personal information from any person we actually know is under the age of 18. A parent or guardian may use or access the Site or Services on a child’s behalf only by representing and warranting that that parent or guardian: (a) are at least 18 years of age or the age of majority in your jurisdiction; (b) have the legal capacity to enter into a binding agreement; (c) are not prohibited from accessing or using the Site under any applicable law, regulation, or order; (d) are providing accurate and complete information when using or accessing the Site, Services or Content on a child’s behalf and keeping said information secure; and (e) assumes full responsibility for the interpretation and use of any information or referrals provided through the Site or the Services for the child.

3. How We Use Information

We use your personal information for the following business purposes:

  • Operate, maintain, and improve the Site and/or our Services, or create new Services.
  • Process and respond to your inquiries and support requests.
  • Monitor and analyze usage trends and preferences to improve user experience with the Site.
  • Send electronic messages relevant to your interests based on your access to the Site, use of our Services and/or personal information you provide to us.
  • Detect, investigate, and prevent fraudulent, unauthorized, or illegal activity.
  • Protect the safety, rights, and property of the Site, Company, and the public.
  • Compliance with applicable legal obligations.

4. Sharing Information

We may share your information with businesses with a common ownership of our Company for the reasons described in this Policy. We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, and security. These service providers may collect information sent by your browser, including your IP address or cookies. We require our service providers to protect your information and use it only to provide services on our behalf.

We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.

In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We may post a notification on our Site of any such change in ownership or control of your personal information.

5. Third-Party Links and Services

The Site may contain links to third-party websites, services, or resources that are not owned, operated or controlled by us. We are not responsible for the privacy practices of any third-party websites or services. Company has no control over, and assumes no responsibility for, the privacy policies or practices of any third-party websites or services.

You acknowledge and agree that Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of or reliance on any content, goods, or services available on or through any such third-party websites or services. Company strongly encourages you to read the terms of use and privacy policies of any third-party websites or services that you visit.

6. Data Retention

We retain your personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, to resolve disputes, and to enforce our agreements. When personal information is no longer needed, we will securely delete or de-identify it in accordance with applicable law.

7. Security

The security of your personal information is important to us. We take reasonable security measures to protect the security of your information. When you enter personal information from the Site or as part of our Services, we encrypt the transmission of that information or use TLS (Transport Layer Security) technology. However, there is always some risk that an unauthorized third party may find a way to circumvent our safeguards or that transmissions of your information over the Internet may be intercepted. No data transmission over the Internet can be guaranteed to be 100% secure.

We strive to protect your personal information but cannot ensure or warrant the security of any information you transmit to us or from our Site or online Services, and you do so at your own risk. Once we receive your transmission, we use reasonable efforts to ensure that collected personally identifiable information is secure and not readily accessible to unapproved individuals or third parties. We employ commercially reasonable technical, administrative, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

8. Contact Information

If you have any questions, concerns, or complaints regarding this Policy, please contact Company at 833-HURT-313 or inquiries@askpatricia.info.

See also our Terms of Use and Text Messaging Terms & Conditions.

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Ask Patricia is not a law firm and does not provide legal advice. We connect accident victims with independent attorneys, medical providers, and support resources. Results are not guaranteed. Past results do not guarantee future outcomes. Contacting Ask Patricia does not create an attorney-client relationship.

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